Stages of conflict development

If we give a simple explanation of the term "conflict", we can easily characterize its essence in the following words. Conflict is when one participant (an attacker) makes deliberate actions against another, and the second, realizes that the attacker is acting to his detriment. As a result, the second participant (opponent) takes his own measures to inflict damage on the attacker.

The usefulness and harm of the conflict were contradictory from the very moment that this concept was formulated. In order to better understand its ubiquitous nature, we will consider the conflict in detail in the stages of development.

Preparation

The first stage in the development of social conflict is the accumulation of preconditions for its "explosion".

For example:

• communicative difficulties - when the collective does not find mutual understanding;
• features of the place of work - authoritarian style of leadership;
• personal qualities of employees.

Conflict in the air

The second main stage in the development of the conflict is a sense of conflict, ill will, tension in the very air of the working group. All participants already know that soon something will happen.

Open conflict

The third stage is, in fact, the conflict itself. The open stage of the development of the conflict is characterized by methods of solving the problem , the style of actions of the parties to the conflict:

• Confrontation is the satisfaction of one's own interests, in spite of how this will affect others;
• compromise - the intention to sacrifice part of their interests in the name of other parties to the conflict;
• cooperation - both sides try to maximally satisfy each other's interests;
• adaptation is the neglect of one's interests in comparison with the interests of the opponent;
• ignoring the conflict - the parties pretend that nothing is happening, trying to avoid clashes with opponents.

At the fourth stage, the participants are engaged in the implementation of tactics, which was adopted in the third phase.

Result

The fifth stage in the development of the conflict is characterized by fruits all of the above steps. These consequences can be negative - damage in work, losses, dismissals, and positive - the team has become more united, experienced, now they are united by something more than work, this is a common stage in development.

Considering the fact that until the 1940s the conflict was considered something disastrous and unacceptable in the working atmosphere, and after the 40s and 70s - the best tool for the development and existence of the working group, today we can not unambiguously answer this question . Most likely, it is necessary to judge the usefulness or the perniciousness of the conflict after it has been overcome, when the victims and losses have been calculated, and the acquisitions have been summed up.