Syndrome of emotional burnout (CMEA) is directly related to professional activity. The concept of emotional burnout syndrome was introduced into psychological terminology by the American psychiatrist Dr. Freidenberg back in 1974. This term is also translated into Russian as "emotional combustion" or "professional burnout". Symptoms of emotional burnout are manifested in the following:
- feeling of indifference to work, emotional exhaustion and exhaustion, i.e. a person does not give up work the way it was before;
- dehumanization - a negative attitude towards colleagues, subordinates, superiors, people who have to work with;
- negative self-perception - professional dissatisfaction, lack of a sense of professionalism, skill;
- depersonalization, i.e. feeling that it is impossible to manage one's own actions;
- the resulting deterioration in the quality of life and other possible manifestations.
Unfortunately, neglected cases have other signs of emotional burnout, these can be psychosomatic diseases and neurotic disorders.
Causes of emotional burnout
The reasons for emotional burnout can be different. They are divided into two main groups - objective, related to official duties, and subjective, associated with personality, age, life values.
Subjective reasons for emotional burnout may include special beliefs, psychological defense, attitudes toward work, relationships with colleagues. These can be overstated requirements for the results of their work, high moral principles and a propensity for self-sacrifice.
For objective reasons include increased workload, incorrect or insufficient understanding of their job responsibilities, as well as improper psychological support.
Factors of emotional burnout
There are three main factors of emotional burnout, which significantly affect the development of the syndrome.
- The personal factor. Women are more subject to CMEA, as well as sympathetic, humane, fascinated, idealistic, fanatical persons.
- The role factor. The risk of CMEA development increases with unevenly distributed load, uncoordinated joint efforts, and competition in the team.
- Organizational factor. The risk of CMEA development increases with intense psycho-emotional activity, intense communication, emotions, perception, etc.
Treatment and prevention of emotional burnout
Prevention of CMEA can be carried out as follows. The head must:
- clearly and clearly distribute responsibilities;
- monitor the characteristics of relations between employees;
- to develop traditions;
- structuring work;
- optimize the load;
- help and support employees.
Syndrome of emotional burnout, the treatment of which is long and serious, can be prevented by performing various exercises to prevent emotional burnout, for example, various ways to create an atmosphere of trust in the team, goodwill and acceptance of each other, the formation of skills for positive perception of others, as well as self-perception.
Emotional burnout, which can be treated with various folk remedies, can be completely eliminated by the above exercises. And more natural methods include natural soothing agents: melissa tea, motherwort infusions, bath and sauna visits, relaxation sessions, respiratory gymnastics.