Incompetence is a concept that is most often used in the business sphere of life and indicates a complete or partial discrepancy between the level of skills, knowledge, skills and other significant qualities of an employee, the requirements of the position held by him or his status. At the same time, the importance of incompetence expands significantly due to its numerous types: among them are professional, intellectual, emotional, physical, social and ethical incompetence. Let's consider some of them.
Professional incompetence
In some areas, for example, in health care, the level of incompetence is especially important. The company's management is committed to ensuring that incompetence of employees is either eliminated or, better, not allowed.
With regard to career growth, the so-called "Peter's principle" was put forward on the basis of the concept of incompetence, which states that in the hierarchical system each employee rises to the level of his incompetence.
According to the principle of Peter, any person working in any kind of hierarchical system will rise up the career ladder until he takes a high place where he will not be able to cope with his duties. That is, to the level of its incompetence. It is at this level that a person gets stuck until he resigns, retires, and so on. despite external harmlessness, such a principle hints at the incompetence of any leader in any system built on the principle of hierarchy. Proceeding from the fact that as a hierarchical system can be considered private firms, state. enterprises, the army, various institutions, including educational and medical, the sphere of applicability of such a principle is very wide.
Lawrence Peter put forward his theory on the basis that all competent employees tend to rise in office, and incompetent ones remain in place, rather than lower (often due to the manager's unwillingness to admit his mistake). Peter's system has repeatedly been criticized, but it has quite a few followers.
Communicative incompetence
This kind of incompetence speaks about the inability to build relationships with other people. The reasons for this kind of incompetence can be many, consider some of the characteristic:
- Stereotypes, that is, simplified opinions about people and situations, which as a result blocks the understanding of situations and people.
- Prejudiced attitude, a tendency to reject all unusual, different.
- The habit of neglecting the facts, and the desire to draw any conclusions without suitable grounds.
- Errors in the construction of phrases - inaccurate selection of words, illogicality, weak persuasiveness.
- Wrong choice of the overall strategy and tactics of communication.
Often, all these phenomena lead to the fact that a person can not normally contact with others, which often hinders in his personal life and in the professional sphere.
Emotional incompetence
There is also such a thing as emotional incompetence, which describes the lack of skills or their extremely low level of development of emotion management. This entails the person committing interaction with other people without the slightest consideration of the emotional context.
A vivid example of this situation is a despotic boss who is accustomed to raising his voice to employees, to be rude, etc. Emotional incompetence leads to loss of respect on the part of employees and hinders the construction of any kind of relationship - both at work and in personal life.